Jewellery and Sunglasses Sales Consultant – Full Time

We’re looking for a Sales Consultant to join our team in our new busy and diverse Lifestyle department, to drive sales and deliver excellent customer service in Jewellery and Sunglasses.

You’ll work, 37.5 hours over 5 days out of 7 each week, for 7.5 hours per day.

You will maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. Representing Voisins to the highest standards in all daily activities.

Candidate’s profile

• Have previous experience within hospitality/retail
• Be hardworking with great communication skills
• Ability to work in a fast paced environment with ability to multi task in high pressure environments
• Be passionate to drive sales using our digital platforms!
• Take every opportunity to promote the store’s loyalty programme with our customers.

Main Duties and Responsibilities

• To provide excellent customer service and surpassing customer expectations at every opportunity.
• To identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits.
• To ensure that all customers’ requests are completed efficiently and on time.
• To take every opportunity to promote the store’s loyalty programme with our customers.
• To be able to resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
• To be prepared to walk the extra mile for all Voisins customers.
• To enhance and maintain brand standards on visual display and merchandising, cleanliness and general housekeeping standards.
• To ensure that good communication with your colleagues is maintained.