Charlotte Tilbury – Retail Artist – full time and part time opportunities available

We’re looking for two new colleagues to join the fabulous Charlotte Tilbury team!

We can accommodate full time and flexible working patterns, please confirm your availability within your CV/cover letter

The Role

A Retail Artist is a true brand ambassador for Charlotte Tilbury. Combining artistry and commerce – our Retail Artist’s drive targets through promoting customer centricity and showcasing exceptional artistry; always striving to embrace the challenge!

Accountabilities
Strive to achieve and exceed personal sales goals including company specific KPI’s and monetary targets.
Giving MAGIC experience to every customer through making a good first impressions, asking tailored questions, giving red carpet service, inspiring close, create a lasting impression
Be inspired and inspiring by demonstrating confidence and always looking to develop and grow your skills and knowledge
Being an active support and for counter events, new counter launches and sharing ideas.
Working as part of a winning team to achieve and exceed team and counter targets
Create brand awareness by sharing the magic; demonstrating strong product knowledge and creating exceptional and memorable customer experience.
Track personal performance and productivity on a daily, weekly and monthly basis
Be proactive in booking appointments and maximizing every consultation by boosting confidence in others
Take every opportunity to extend the in-store customer experience; driving the customer database for customer loyalty.
Lead by example with immaculate grooming standards consistently, in accordance with the Charlotte Tilbury grooming guidelines
Demonstrate a positive and cooperative approach towards your work and your colleagues

The Person
Shake It Up
Embraces the impossible and makes things happen.
You will need a passion for service, target and results driven, personable and approachable able to build rapport quick.
A self-starter and able to motivate oneself and others, able to work individually and as part of a team
Helps to generate new and unique ideas; adding valuable, inspirational and original input to both creative brainstorms and idea-generating situations.
Shaking it up through achieving counter targets, participating in on counter events and creating Tilbury theatre

Win Together
Work collaboratively to achieve and exceed team and counter targets
Goes beyond the full call of duty, striving to do your best every time, putting the customer first and doing your utmost to delight them.
Creates a positive and encouraging environment in which people want to do their best, empowers others; invites input from each person and shares ownership and visibility
Is someone people like working for and with.
Strives to continuously work well both individually but also as a team
Working towards our steps on the star development pathway.
Refer friends for recruitment, seeking exceptional talent.

Share the Magic
Create brand awareness through the sharing and demonstration of strong product knowledge
Always protect the creative aesthetic of our brand whilst also always thinking of how to make our efforts commercially successful.
Wearing ‘two hats’ constantly seeing what we do through these two lenses. Magic service and making emotional connections with our customers.

Embrace the challenge
Helps to generate new and unique ideas; adding valuable, inspirational and original input to both creative brainstorms and idea-generating situations.
Is good at bringing the creative ideas of others to market while recognizing their contribution; has good judgement about which ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the market place.
Move quick, be nimble. Seeing and seizing good opportunities, not being afraid to relinquish an agenda to pursue and important idea/opportunity, not being too fixed in one’s ways to adapt and evolve as necessary, can handle risk and uncertainty.