Trinny London – Makeup artist ( 2 x part time roles available)
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we’re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our Values
We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow together.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role: Makeup Artist
As a brand representative, you will maintain a professional appearance and provide positive, approachable interactions with customers and colleagues. Your role focuses on delivering exceptional customer service and retail excellence by leveraging expert makeup product knowledge and your experience handling smooth operations.
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale
- As a Makeup Artist , we expect you to have advanced artist techniques, with an array of application methods, with the ability and confidence to cater to diverse customer needs. You will have a comprehensive understanding of our products, ingredients, and their effects on different skin types.
- Conduct personalised and comprehensive appointments utilising the Match2Me with your customers, building relationships and bringing the Trinny London journey to life by proactively identifying and addressing customers requirements, engaging with customers throughout their journey and genuinely making each customer interaction feel personal and valued.
- As a sales-driven, opportunity seeker, you will seek sales opportunities by engaging with customers on the shop floor, as well as in opportunities such as appointments and masterclasses.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products by cross-selling and upselling, both individually and in collaboration with your team
- Ensure the makeup section is well-organised, clean, and visually appealing and sanitised to meet health and safety standards
- Implement and maintain attractive displays to highlight featured products and promotions
- Aligning with our values ‘we all wear yellow’, you will work collaboratively with your team members to achieve our goals and targets in Retail. You will support and encourage your colleagues, sharing your speciality knowledge in makeup.
- Adhere to company policies and procedures, ensuring compliance
- Maintain punctuality, reliability and embodiment of Trinny London values
- Hold store, tribe and external events and masterclasses
- Collaborate with marketing on brand shoots where appropriate, sharing your knowledge on match2me and artistry skills.
- Keep up to date with industry trends
- Inspire your team by sharing your artistry skills and techniques
About You
- Highly skilled makeup enthusiast
- KPI & results driven
- Confident and engaging
- Exceptional selling skills
- Excellent communicator, collaborator, and team player
- Passionate about makeup and customer excellence
- Enthusiastic to share knowledge and to support colleagues
- Able to identify key performance behaviours and competencies within the team
- Strong prioritising and organisational skills
