Tommy Hilfiger/Calvin Klein Sales Associate – 37.5 hours
JOB DESCRIPTION
Job Title: TOMMY HILFIGER AND CALVIN KLEIN SALES ASSOCIATE – 37.5hrs – 7.5 hours per day, 5 days out of 7
Department: PVH CONCESSION
Reports to: CONCESSION MANAGER
Role Overview
To maximise sales and to provide excellent customer service while adhering to all company standards, policies
and procedures.
About the Brand
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating
the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality
and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger
Tailored, men’s, women’s and kids’ sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition,
the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings.
Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and
an extensive distribution network in over 115 countries and 1,600 retail stores.
Main Duties and Responsibilities
Demonstrate in-depth product knowledge and possess successful link selling skills to drive sales.
Ability to outfit-build for customers is essential, our Sales Associates should be able to make further
product recommendations and drive our store KPI’s.
Build and maintain professional relationships with our customers and secure regular clienteles possible.
Be a Brand Ambassador and maintain a keen interest in current fashion and market trends.
Ensure shop and stock room maintenance, presentation and organisation issues are addressed.
Show flexibility and innovation in a changing business environment especially around peak trade.
Candidate’s profile
Have previous experience within hospitality/retail
Be hardworking with great communication skills
Have an interest in Fashion/Retail
Ability to work in a fast paced environment with ability to multi task in high pressure environments
Be passionate to drive sales using our digital platforms!
Take every opportunity to promote the store’s loyalty programme with our customers.
Be responsible for adherence within the store to all company policies and procedures, health and safety
compliance and adherence to the Company Culture, Values and Mission Statement.
Attend and participate in store meetings and training sessions as required by the Store Manager.
Offer help and support to other colleagues when needed or asked by the managers.
Contribute to a diverse and inclusive environment
