Careers at Voisins

Would you like to join our award-winning team?


A job at Voisins offers excitement, rewards and dynamic opportunities for career development.

We are committed to creating a stimulating environment for both our staff and our customers. Accordingly, we aim to give all our staff responsibility as well as varied and interesting job roles.

If you are ambitious and would like a long-term career in retail, we offer a continuous programme of training and development for all our employees. We also offer a competitive salary and benefits in a fun, friendly place to work.

This is why our employees are among the most engaged in the Island, as demonstrated through our CIPD Awards for Outstanding Employee Engagement in 2012 and 2013.

The majority of our vacancies arise on the sales floor, where we seek sales professionals to deliver outstanding levels of customer service, expertise and passion.

Occasionally, positions become available in our management, buying, administration and marketing departments. Details of all vacancies, and the application procedures for each one, are available from the menu.

We also run the Voisins Retail Academy for school-leavers and graduates interested in pursuing a career in retail management. For more information about the Retail Academy, please click here.

Please note that unless otherwise stated, candidates for all positions must have been continuously resident in Jersey for a minimum of five years.

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Latest Positions

Full-Time Position – 37.5 hours

Training and HR Officer

We are currently looking for a Training & HR Officer to join the team.

Roles and Responsibilities for Training and HR Officer for Voisins Department Store and Voisins Home.

  • Identify training and development needs within Voisins through job analysis, observation, appraisals and regular consultations with managers.
  • Design and expand training and development programmes based on the needs of Voisins and the individual.
  • Ongoing effective induction programmes for new starters into the business. Prepare induction manuals and staff handbooks.
  • Monitor and review the progress of new starters through discussions with managers and probation.
  • Help shopfloor managers solve specific training problems either on a one-to-one or group sessions with HR related issues.
  • Manage Project Trident / Highlands / Back to Work.
  • Organise attendance schedules for all external training.
  • Consider the costs of training programmes and keep within the training budget.
  • Plan and assess the “return of investment” of any training or development programme.
  • Mystery shop process – Organise visits / Questionnaire / Provide reports and feedback to Shop floor managers / manage improvement with staff / Quarterly presentation to store.
  • Responsible for the delivering of the Sales-floor proficiencies levels.
  • Responsible for recruitment, which involves developing job descriptions and person specifications, preparing job adverts for the internal noticeboards and the website, checking application forms, shortlisting, interviewing at junior level and selecting candidates.
  • Ensure administration for new starters is all collated & meets the payroll deadlines.
  • Responsible for carrying out “return to work” interviews, recorded file notes, authorising staff/manager holiday and lieu time, completing leaver interview paperwork with managers and staff and implementing performance improvement plans if necessary.
  • Assist with disciplinary’s at junior level.
  • At all times uphold and comply with company rules, policies and values.
  • Portray a professional, stylish and contemporary fashionable outlook at all times when representing the Company.

CHARACTERISTIC SKILLS

Interpersonal skills that enable you to work with people at all levels in Voisins, motivate staff and change people’s attitudes when necessary.

Written and spoken communication skills that allow you to inform and advise staff clearly.

Presentation skills.

Initiative and ability to offer new ideas.

Strong team working skills and a collaborative approach to learning.

Organisational and planning skills to manage your time and meet deadlines.

Have the ability to multitask, to enable you to effectively manage training schedules.

Personal commitment to improving your own knowledge and skills and a passion for continued L&D.

Applications in writing to [email protected]

Closing date: 31 December 2021

Email CVDownload Application

Full-Time Position – 37.5 hours

Assistant Manager – Charlotte Tilbury

We are currently looking for an Assistant Manager to join Charlotte Tilbury team.

 A true Charlotte Tilbury ambassador supporting the Business Manager with leading your team overseeing the day to day operations on counter with the unique Tilbury vision. You are a dynamic and inspirational Assistant Business Manager that is dedicated to guiding and developing your team, driving sales and exceeding operational targets. 

 Accountabilities 

  • Supporting the Business Manager with Weekly and Monthly Reporting 
  • Driving sales success through the motivation of the team to hit daily and monthly KPI targets 
  • Demonstrate an analytical approach to commercial information available and proactively suggest improvement opportunities and identify solutions for potential risk 
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the company’s performance 
  • Coach, guide and provide feedback to the team to ensure Charlotte Tilbury Beauty standards are achieved in both areas of service and artistry 
  • Assist with monthly rota scheduling ensuring the counter is adequately staffed at all times (responding to trade conditions)
  • Assist the Business Manager with developing a compelling eventing strategy for the counter 
  • Adhere to health and safety guidance in the workplace 
  • Execute flawless visual merchandising and grooming standards on a daily basis 

Applications in writing to [email protected]

Closing date: 31 December 2021

Email CVDownload Application

Full-Time Position – 30 hours Per Week

Stockroom Assistant – The White Company

We are currently looking for a Stockroom Assistant to join The White Company team.

This physical role requires flexible working between Sunday to Saturday weekly.

Duties

Processing delivery

Working with current Stock Room Assistants in stockroom – pricing and putting stock away

Replenishment in all departments

Working with Visual Merchandising

Reorganising Stockroom

Follow Health and Safety regulations

Please apply in writing to Paula Nancarrow – [email protected]

Email CV

Full-Time Positions – 37.5 Hours

Makeup Artist & Skincare Sales Consultant – Sisley Paris

We are currently looking for a Makeup Artist to join the Sisley team.

Responsibilities:

Sales Performance

  • Create and maintain an atmosphere geared to achieving sales and profit goals

 Customer Service

  • Ensure you are trained in service and artistic skills as established by the company.
  • Ensure you deliver consistent, excellent service in accordance with our standards.
  • Resolve Customer issues and requests in an efficient and timely manner
  • Develop and utilise customer database for phone calls, product launches events and appointments in conjunction with the company’s customer program.

Manager / Staff Relationship

  • Maintain a cohesive, cooperative work environment through your manager.
  • Manage time, establish priorities and meet goals and objectives.
  • Excellent timekeeping and punctuality
  • Maintain a communication system for the Department
  • To maximise opportunities for makeup applications

Development

  • Regular coaching sessions to communicate objectives, set goals and follow up on progress according to product update.
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

Administration/Operations

  • Execute new launch displays, collateral placement, etc.
  • Prepare, coordinate and ensure a complete and accurate cycle counts and physical inventory as required.
  • Help with event organizing.
  • Follow and implement all corporate visual presentation standards and guidelines.
  • Preserve merchandising, display and counter hygiene standards and guidelines at all times.
  • Adhere to all company policies and procedure, ensure that the store environment practices are safe.

Adhering and setting the example for Sisley Paris policies regarding customer service expectations, image and dress code and Sisley’s professional standards.

Applications in writing to [email protected]

Email CVDownload Application

Full-Time 37.5 Hours

Retail Artist – Charlotte Tilbury

We are currently looking for a a Retail Artist to join the Charlotte Tilbury team.

 A Retail Artist is a true brand ambassador for Charlotte Tilbury. Combining artistry and commerce – our Retail Artist’s drive targets through promoting customer centricity and showcasing exceptional artistry; always striving to embrace the challenge! 

  • Strive to achieve and exceed personal sales goals including company specific KPI’s and monetary targets. 
  • Giving MAGIC experience to every customer through making a good first impressions, asking tailored questions, giving red carpet service, inspiring close, create a lasting impression. 
  • Be inspired and inspiring by demonstrating confidence and always looking to develop and grow your skills and knowledge. 
  • Being an active support and for counter events, new counter launches and sharing ideas. 
  • Create brand awareness by sharing the magic; demonstrating strong product knowledge and creating exceptional and memorable customer experience. 
  • Be proactive in booking appointments and maximizing every consultation by boosting confidence in others.
  • Take every opportunity to extend the in-store customer experience; driving the customer database for customer loyalty. 
  • Demonstrate a positive and cooperative approach towards your work and your colleagues. 
  • Create brand awareness through the sharing and demonstration of strong product knowledge.

If you are interested in applying for the position, please contact [email protected]

Email CVDownload Application

Part-Time – 16 hours per week

Sales Advisor – Tech Bar

We are currently looking for a Sales Advisor to join the team at our Voisins Concession.

We are looking for an enthusiastic sales advisor to come join the team at our Voisins Concession. We specialize in high end mobile accessories, e-technology, health and wellbeing products, gadgets and innovative exciting new products. We are looking to find someone who is commercially minded and can blend in well with the team.

The role requires the successful candidate to have excellent customer service, team skills, enthusiasm for the products, excellent communication and the ability to demonstrate the range of products successfully. Must be able to meet the daily / weekly sales goals/targets.

The ideal candidate would have previous experience within a fast-paced retail environment. Organizational Skills and a keen eye for detail are imperative, as there is an emphasis to present and merchandise the space beautifully in a premium retail environment.

Experience

  • Sales Experience.
  • Excellent customer skills.
  • Organized, and able to maintain stocks for products.
  • Communication skills.
  • Math’s to be of a good standard.
  • Excellent time management
  • Be able to keep up with a fast paced retail environment
  • Available to work Part time and this also includes weekends.

 Please apply in writing to [email protected] with a CV and cover letter.

Email CV

x2 Part Time Positions Available

Sales Consultant – The White Company

We are currently looking for 2 Sales Consultants to join The White Company team.

Maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. Represent The White Company to the highest standards in all daily activities.

  • To provide excellent customer service and surpassing customer expectations at every opportunity;
  • To identify customer needs and answer product related questions.
  • Be able to respond to queries on product’s price, features and benefits;
  • To ensure that all customers’ mail orders are completed efficiently and on time;
  • To be able to resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management;
  • To be prepared to walk extra mile for all TWC customers.
  • To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators;
  • To offer help and support to other colleagues when needed or asked by the managers.
  • Understand and be able to apply our brand values;

Apply in writing to Paula Nancarrow [email protected]

Email CVDownload Application

We also run the Voisins Retail Academy for school-leavers and graduates interested in pursuing a career in retail management.

Please note that unless otherwise stated, candidates for all positions must have been continuously resident in Jersey for a minimum of five years.

Retail Academy

Working at Voisins